Terms and Conditions

Travodealz.co.uk is a huge platform for hodophiles to explore the cheapest flights, best offers, last-minute deals, and more services that a traveler might be looking for. The company aims to simplify traveler’s experience when it comes to fly a country. Our site visitors can compare the best flight deals across 60+ travel websites. We guarantee the best services at the most reasonable price.

Before booking, you must go through the guidelines provided by the site and check the terms & conditions of using it. You have to accept all the terms & conditions before booking a flight for you and your other family members. The agreement stays between the passenger and us and is governed by the laws of England.

Contract

We play a role for third-party suppliers as disclosed agents, such as airlines, tour operators, car hire companies, hotel companies, consolidators, and insurance companies. The contract stays between you and the supplier when you make any booking. When you book your flight with any particular airline, then their conditions including baggage policy, cancellation policy, and others will be applied. So, make sure that you have read all the conditions before completing your transaction with us, as they do contain important information about your booking. (You can easily request a copy of the supplier's conditions from us – see ‘Contacting Travodealz.co.uk’ below). Please read your ticket wallet/ travel documents for the airline’s conditions of carriage.

In a little number of cases, for few products, we act as principal; in these cases, the contract for the product stays only between us. We will let you know in instances where we act as principals.

We arrange all travel services not just to sell them with amazing offers on it but also to invite you to make an offer to the suppliers of the arrangements. You can ask us to avail of those offers as we on their behalf are free to accept or reject it.

Liability Protection

We will not be responsible for any act of suppliers or for their services and products as we are just agents. We will only be answerable if we have misinterpreted any information to you.

Obligations

Apart from limitations, you accept to be obligated by the following obligations. You agree on monetary liability for all proceedings made under your name or account. You must be at least 18 years old to purchase for yourself and have a valid position to transact any proceedings.

Make sure you provide accurate information and details. If you have done any mistake while providing information and want to change (address, email address, or telephone number) it now, then must notify us about it.

If you have delivered us any wrong details like correct credit or debit card details, including cardholder name/ billing address, then you might face, increases in the fare, delayed in ticket receiving, or at worst cancellation of the booking. So, confirm your details again after entering them. You must not book any false tickets and do fraud on the website.

Supplier Conditions

You will solely be responsible for obeying any airline's terms, for example in relation to check-in times, reconfirmation of flights, and other matters. Travodealz.co.uk accepts no authority for canceled bookings due to disagreement with the airline's rules.

Additional terms will be applied on scheduled flight tickets which are applicable to each fare. Terms like, for example, inclusions, conditions relating to changes, refunds, the minimum and maximum duration of stay, might not be included. Generally, the more versatile the flight ticket, the more costly it is likely to be and you need to take various points into consideration before deciding between the fares on offer.

The flights confirmed on your ticket must be used in order of sequence (in the order set out in your itinerary). If this requirement is not met, the airline may cancel any onward flights, and you are unlikely to receive any refund.

You need to reconfirm your flight within 72 hours with few airlines before departure, and if you don’t do it airline may cancel your flight. Without getting any refund back, your flight might get canceled if you will not reconfirm it. So, we strongly recommend you reconfirm all flights to avoid inconvenience because of last-minute schedule changes.

The right to ask for additional security check, authorization code, third party form, identification document where the payment made by a third party or system shows security warning stays reserved.

Information on the Site

We don’t guarantee the details and information (including without limitation prices, descriptions or dates) to be free from errors or omissions, or that it is suitable for your intended use. We will use all sensible efforts to correct any mistake or error as soon as practicable once they have been drawn to our attention.

All information provided on our website is just to provide you general guidance. All the information is subject to changed if suppliers have updated any information.

Links

Travodealz.co.uk website contains links to websites owned and operated by third parties. Such linked websites are not controlled or maintained by us; as such

Travodealz.co.uk has no responsibility in relation to the accuracy, completeness, and quality of the information contained within them.

Travodealz.co.uk shall not be liable for any loss or damage caused by the use of or reliance upon any content, goods, or services available on linked websites.

Pricing

All our prices are quoted in British Pounds Sterling and subject to availability.

All fares quoted at the 'confirmed quotation' stage include pre-payable taxes and applicable transaction fees. These are added together to form your final quotation.

Please note that for some destinations a departure and/ or arrival tax is payable locally. It is the passenger's responsibility to pay such taxes, and travodealz.co.uk accepts no responsibility for denied boarding resulting from failure/ inability to pay such taxes.

The price you pay for your tickets is likely to include a booking/ transaction fee made by travodealz.co.uk. This is our fee for making and administering your booking and is non-refundable.

Service fees are also charged for other forms of administration, including, but not limited to, reservation changes and refund applications.

Fares are subject to change without prior notice. Should the fare for your journey be changed by the airlines with which you are due to travel, or if we discover that the fare you have paid is incorrect, prior to the start of your journey, we will do our best to notify you as soon as this comes to our attention. In such circumstances, you will be liable for any difference in fare. The airline may refuse travel if the correct fare has not been paid. Alternatively, we may cancel the contract, without any liability to you.

For our 'Special Fares' for scheduled flights, these are subject to verification by our ticketing staff. Should we be unable to honor the fare quoted, we will endeavor to notify you within three working days.

Where we book a product priced in a different currency, we reserve the right to include an additional amount to cover the costs of currency conversion and exchange rate fluctuations.

Denied Boarding, Flight Delays and Cancellations

Details of these rights are available from airlines and are also displayed at European airports. Any payment/ reimbursement in such cases is the responsibility of the airline.

Making a booking details

All travel products and services featured on the site are subject to availability.

Online Booking

If you book online, you must provide us with all information which we require. You must also ensure that the credit or debit card you are using is your own (or, subject to our agreement if it is a third party's you have their express authorization, to use their credit or debit card) and that sufficient funds are available to cover the cost of the arrangements which you book with us.

When we receive and accept your booking we will send you a booking confirmation e-mail and debit payment from you. We do not make any representation or warranty as to the availability of any package holiday, flight, or Individual Components nor that our booking services are free from infection of viruses or anything else that has a contaminating or destructive effect on your property

Bookings made by telephone

If you make a booking by telephone you must provide us with all information which we require. You must also ensure that all information which you provide is accurate and that the credit or debit card you are using is your own or, subject to our agreement if it is a third party's you have their express authorization to use their credit or debit card and that sufficient funds are available to cover the cost of the arrangements which you book with us.

If we accept your booking, we shall debit payment from you and send you a confirmation. From this point cancellation charges will apply: Please note the details of the phone booking always confirmed in writing to avoid any mistake. As soon as you receive the confirmation request, please check the details carefully and inform us immediately if anything appears to be incorrect as it may not be possible to make changes later.

Once you have confirmed these details we will proceed to confirm the booking with the suppliers.

Special Requests

We are happy to forward details of any additional requirements you may have (for example seating or diet preferences, assistance, etc.) to the relevant travel supplier. These are treated as special requests, and as such fulfillment of these requests cannot be guaranteed.

Pregnancy

If you will be traveling while pregnant, please note that regulations apply to the carriage of passengers who are more than a certain number of weeks pregnant at the time of travel. These regulations vary between airlines, so it is your responsibility to check the airline's policy before making a booking.

In some cases, travel may not be permitted, or you may be required to travel with a doctor's letter, or even obtain a medical clearance from the airline.

You must ensure that your travel insurance covers you if you are pregnant. We recommend that you also confirm with your doctor before booking that you are fit to travel

Traveling with Child

An original date of birth is needed for a child traveling to South Africa.

Traveling with Infants

Airlines require that infants must be of a minimum age (typically six weeks) before they will be permitted to travel. Please ensure that you are aware of the airline's policy before making a booking.

Infants must sit on an adult's lap or occupy an infant seat – please contact the airline you are traveling with for details of appropriate seats.

To qualify for an infant fare, the infant must generally be under two years old on the date of return travel. Children aged two years or above must occupy a seat.

Paying for your booking

Payment can be made by various Debit / Credit cards mentioned on-site, by E-commerce link . travodealz.co.uk may be required to pass your card details to the relevant supplier for the fulfillment of the booking.

Scheduled flights & web fares: Full payment is required at the time of booking, by debit or credit card. We reserve the right to apply a surcharge for all credit card transactions. We reserve the right to cancel bookings before or after ticket issue if payment is declined by the card issuer, or if incorrect card details or billing information have been supplied.

Travodealz.co.uk will not be liable for any increase in fare due to payment failure.

Further, in an effort to minimize the effects of credit card fraud, we reserve the right to carry out random checks, including checks of the electoral roll, and may request you to either fax or email to us proof of your address and a copy of the credit/ debit card and recent statement, or a copy of the cardholder's and/or passenger's passport/s, before issuing any tickets. We reserve the right to insist that travel documents be sent to the billing address of the card used to pay for the booking. travodealz.co.uk reserve the right to pass on any charges relating to card chargebacks. As a British company, it is not always possible for us to successfully complete the necessary security and identity checks on cards that are registered to billing addresses outside the United Kingdom. If you make a booking using a credit card registered outside the UK, we reserve the right to reject your booking if we are unable to satisfactorily complete the relevant checks.

Managing your booking

Please ensure that all your travel, passport, visa, and insurance documents are in order and that you arrive in plenty of time for checking in at the airport. It may be necessary to reconfirm your flight with the airline prior to departure. Please ask us for details at least 72 hours before your outbound flight. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.

Cancellations / Amendments by You

Any cancellation or amendment you wish to make to your booking will be subject to the relevant supplier's conditions. Some tickets are non-refundable and/ or non-changeable; in other cases, it may be possible to amend or cancel your booking subject to a penalty charge.

It must be emphasized that the vast majority of airline tickets are non-transferable, and as such name changes are not normally permitted. It is therefore essential that you enter passengers' names as per passport at the time of booking. For online scheduled flight bookings, the rules regarding cancellations and amendments for the fare purchased are shown during the booking process, please ensure you read these carefully.

travodealz.co.uk, as agents for the airlines/consolidator, must abide by the airlines' terms and conditions – we are unable to deviate from the fare rules/ supplier's conditions. Where changes or refunds are permitted, travodealz.co.uk will apply administration fees (in line with our current rates) in addition to any fees charged by the supplier, if you ask us to amend or cancel your booking. This is to cover the costs we incur in administering cancellations and amendments.

Any request to amend or cancel a reservation must be notified to travodealz.co.uk in writing, and cannot be actioned until received by us. Requests received outside our opening hours cannot be processed until we reopen the next working day, and if we need to contact the travel supplier to affect the change/cancellation until we are able to contact them.

Force Majeure

We accept no responsibility for and shall not be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseen circumstances beyond our control, such as war or threat of war, riot, civil strife, industrial dispute including air traffic control disputes, terrorist activity, natural and nuclear disaster, fire or adverse weather conditions, technical problems with transport, closure or congestion of airports or ports, cancellations of schedules by scheduled airlines. You can check the current position in any country by contacting the Foreign and Commonwealth Office.

Cancellation

Admin fees of £75 per passenger will be charged as a cancellation penalty in case of pre/post ticket issuance on top of airline penalty.

If you wish to cancel your booking and attempt to claim a refund, please telephone/ email us in the first instance, so we can advise you if the conditions of your ticket permit any refund. If you wish to proceed with the cancellation, you must notify us in writing. (If you do not advise us of your intention to cancel a booking before the scheduled departure time, or do not check-in, this will be recorded by the airline as a 'no show' and is likely to result in the forfeit of all monies paid). Where a refund is permitted, this may take some time, typically 10-16 weeks, to be authorized by the airline. Once authorized, any refund will be made to the debit or credit card used to make the original booking. It is vital that you advise us when you cancel the booking if that card is no longer valid.

Any refund made will be net of any cancellation charge from the airline or tour operator. Many airlines also charge an additional fee to process refunds. Refunds of any kind will also be subject to travodealz.co.uk usual administration fees. Booking fees, credit card charges, postage costs, and any amendment fees you may have paid for any previous changes are also non-refundable.

In the case of non-refundable scheduled flight tickets, it may be possible to claim back any unused taxes. Please note that not all taxes are refundable. Some airlines do make a fee for processing such requests, and in some cases, the charge exceeds what you would get back. Please ask for details when you cancel your booking.

Amendment

If you wish to change your booking, please telephone/ email us in the first instance, so we can advise you if the conditions of your ticket permit any changes. If a change is permitted, we may ask you to confirm in writing that you wish to change the booking.

Any changes are subject to availability, limitations, and restrictions of the relevant travel supplier.

If a change increases the cost of your booking, you will need to pay such extra costs.

Changes of any kind will also be subject to travodealz.co.uk usual administration fees.

Cancellations / Amendments by the Travel Supplier

Airlines reserve the right to make time changes, or in rare cases, to cancel flights, for operational reasons. Whilst Travodealz.co.uk is not responsible for and has no control over, such changes, we will do our best to assist when such situations arise.

In the unlikely event that your flight is canceled by the airline or tour operator, your rights and remedies will be governed by the supplier's conditions/ airline's conditions of carriage. As a result, you may be entitled to:

(a) carriage on another flight with the same airline without additional costs;
(b) re-routing to your destination with another carrier without additional costs;
(c) some other right or remedy.

In the event of schedule changes made prior to the commencement of your journey, it is not always necessary to have your tickets reissued or revalidated, but we will advise you should this be necessary. travodealz.co.uk takes no responsibility for any flight rescheduling en route.

Insurance

Many suppliers require you to take out travel insurance as a condition of booking with them. In any case, we strongly recommend that all our customers arrange adequate travel insurance for the duration of the trip, since circumstances may arise where neither Wayfarers nor the supplier is liable.

It is recommended that insurance is taken immediately upon making the booking, in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. In most cases, cancellation fees will apply if you need to cancel your booking before you travel.

travodealz.co.uk does sell travel insurance and will be pleased to quote a premium for your journey on request. If we have issued your policy please check it carefully to ensure that all the details are correct and that all relevant information has been provided by you (eg. pre-existing medical conditions). Failure to disclose relevant information will affect your insurance. Please read the policy carefully to ensure that this is suitable and adequate for your needs.

Tickets

The type of tickets that will be issued for your booking depends on the airline and route you are booking. The majority of airlines are increasingly issuing electronic tickets, and travodealz.co.uk will issue electronic tickets whenever the itinerary permits (airlines now insist that e-tickets are issued in these circumstances). For charter flights, paper tickets will be sent by normal post.

Lost Tickets

If you lose your paper tickets, you must notify us as soon as possible. It may be possible to reissue them for a fee (depending on the airline's/ supplier's rules). If so, the cost may depend on the circumstances of the loss and how close to the departure date you discover it. In all cases, the charge, and procedure to be followed, will vary according to the airline's policy. Travodealz.co.uk reserves the right to charge fees to cover the administration costs of this.

However, not all tickets can be reissued, in which case you may need to purchase a completely new ticket. If a lost ticket cannot be reissued, a refund can be requested from the airline: any refund is at the airline's sole discretion and is not guaranteed. Such refunds may take up to a year to be authorized by the airline.

Non-Delivery / Non-Receipt of Tickets

It is your responsibility to advise us if you do not receive your tickets/ e-tickets. Travodealz.co.uk can not accept responsibility if you fail to receive your e-tickets due to providing an inaccurate email address or your junk email settings. We recommend that you add the respective agent email address / support@travodealz.co.uk to your safe list.

Passport / Visas / Health Requirements

It is your duty to make sure that you acknowledge and comply with all the passport, visa, and health needs of all the countries involved in your travel route (including those that you transit).

It is your duty to make sure that you are on hold of a valid passport for your journey. Your passport must also be distinct and complete. Make sure that the names you provide should match the names on the passenger’s passport while making the booking. Your passport must be valid at least 6 months later than your return date to travel to most countries. We recommend that you check with the embassy to confirm the exact requirements.

It is strongly recommended that children hold their own individual passports; where a child is still included on a parent's passport you are advised to check that this will be suitable for the destination you are visiting before making a booking. Many countries still require passengers to obtain a visa, and in some cases, transit visas may be required for countries that you pass through en route to your destination (even when you do not leave the aircraft). Travodealz.co.uk can provide general information about the passport and visa requirements for your trip. Alternatively, for the most up-to-date information, we recommend that you contact the embassies of the countries you are traveling to/ through. We recommend that you do this well in advance of travel, as visas for certain countries can take some time to obtain.

Some countries also have additional immigration requirements, for example, South Africa requires passengers to have at least 2 blank pages in their passports. For travel to the USA, a machine-readable passport is required, among other requirements, details of which may be found at www.usembassy.org.uk. Most destinations will require proof of return travel. Please take special note that for all air travel within the British Isles, airlines require photographic identification of a specific type. Please check all details on the respective country website.

Regarding health, you are strongly advised to check with your GP prior to travel for up-to-date information regarding vaccinations that may be required or recommended for your destination/s. Please note that some countries may require proof of certain vaccinations as a condition of entry. We can provide general information about any health formalities required for your trip but you should check with your own doctor for your specific circumstances.

Please note that health and immigration requirements can change at short notice. Neither Travodealz.co.uk nor the suppliers can accept any responsibility if you are denied boarding or are deported due to failure to comply with the above. You will be responsible for any costs you or travodealz.co.uk incurs as a result of such failure.

Service Charges

A service charge will be applied to certain services by us, which are non-refundable. The charges are in addition to any fees charged by the supplier.

Payment Security (Travodealz.co.uk)

We deliver you an ATOL certificate when you purchase ATOL protected flight or inclusive holidays package from us. Through this list, you get to know about the things included in your trip & flight and about things which are financially protected with all the information i.e. from where you can get information, how to contact who if things go wrong.

All the things mentioned on the ATOL certificate will be provided to you, if anything will not be available, then you will be offered an alternative for it. No extra cost will be charged to you if in any case, neither we nor the supplier are able to provide you the services or products, an alternative ATOL holder may provide you the services or a suitable alternative of the products or services you have bought. You accept to agree that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If any one of us becomes unable to provide you the services mentioned for any reason of insolvency, the payment will be made by the trustees of Air Travel to (or confer a benefit on) you under the ATOL scheme. You accept that in the remit for such a settlement or advantage you allot absolutely to those Trustees any claims which you have or may have to arise out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also accept that any such assertions may be reallocated to another party if that other party has compensated the amount you have claimed under the ATOL scheme.

Jurisdiction and Applicable Law

These Booking Terms and Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only.

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